News: CAA Meeting Update: FPV exemption extended to 3.5kg AUW and 1000ft Max Altitude from March 2014

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Author Topic: Someone else has collected my Parcel!  (Read 726 times)

Offline bigMouse

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Re: Someone else has collected my Parcel!
« Reply #15 on: October 19, 2014, 11:08:04 AM »
Hobbyking don't call the time frame, paypal does! Now that you have triggered the paypal process, make sure you contact hobby king from now on (on this particular case) ONLY through the paypal system, Paypal will make a judgement based on what you have said to Hobbyking and on their replies. If Hobbyking fail to reply to you through the paypal route in so many days then Paypal WILL give you the benefit of any doubt. Refund you and claim it back from Hobbyking.

According to the paypal rules the last time I had a claim, If hobbyking loses the case then they must also refund you the shipping cost (from them to you).
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Offline xxpitt

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Re: Someone else has collected my Parcel!
« Reply #16 on: October 19, 2014, 11:14:17 AM »
no what i'm confused about is why it takes them 2 months to investigate, and they told me this before the paypal dispute and then again they mention it in the paypal dispute, it really is such a simple problem to solve, i don't know why they are trying to make it so difficult, i get that they can't just take my word for it and issue a refund, but they only need to make one phone call to parcel force to clarify things
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Offline MrBen

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Re: Someone else has collected my Parcel!
« Reply #17 on: October 19, 2014, 11:19:19 AM »
They just want to draw it out as long as possible hoping you forget about it or cant be arsed.
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Funjet (353kph) -- QAV400 (3Axis Gimbal) -- Zephyr 3 (Inbuild)-- Wipeout -- Spanky x3

Offline bigMouse

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Re: Someone else has collected my Parcel!
« Reply #18 on: October 19, 2014, 11:21:10 AM »
Quote
what i'm confused about is why it takes them 2 months to investigate

Because they want you to over-run the paypal claim by date, simple as that!
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Offline xxpitt

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Re: Someone else has collected my Parcel!
« Reply #19 on: October 20, 2014, 05:54:55 PM »
escalated dispute to a claim
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Offline gavnthat

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Re: Someone else has collected my Parcel!
« Reply #20 on: October 20, 2014, 05:56:46 PM »
Really hope you get somewhere with this mate must be doing your head in cos you cant finish 4s quad.
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Gavnthat

Offline xxpitt

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Re: Someone else has collected my Parcel!
« Reply #21 on: October 20, 2014, 05:59:34 PM »
yeah, if i had the cash i would of just re-ordered and recuperated the dosh when/if claim was sorted. but as it is i'll have to wait till this is resolved 
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Offline MrBen

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Re: Someone else has collected my Parcel!
« Reply #22 on: October 20, 2014, 06:02:23 PM »
talking of 4s quads my batch of sunnysky motors turned up today finally, so will be able to get my #2 spanky airbourne again!
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Funjet (353kph) -- QAV400 (3Axis Gimbal) -- Zephyr 3 (Inbuild)-- Wipeout -- Spanky x3

Offline MK1G4V

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Re: Someone else has collected my Parcel!
« Reply #23 on: October 20, 2014, 06:09:21 PM »
Quote from: xxpitt on October 20, 2014, 05:59:34 PM
yeah, if i had the cash i would of just re-ordered and recuperated the dosh when/if claim was sorted. but as it is i'll have to wait till this is resolved

Damn!!!

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Offline xxpitt

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Re: Someone else has collected my Parcel!
« Reply #24 on: October 20, 2014, 06:28:15 PM »
sooooooooooo..... you'll never guess what the neighbor just dropped off
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Offline MrBen

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Re: Someone else has collected my Parcel!
« Reply #25 on: October 20, 2014, 06:30:47 PM »
tek sumo?
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______________________________________________________________________
Funjet (353kph) -- QAV400 (3Axis Gimbal) -- Zephyr 3 (Inbuild)-- Wipeout -- Spanky x3

Offline bigMouse

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Re: Someone else has collected my Parcel!
« Reply #26 on: October 20, 2014, 06:32:59 PM »
Box of Chocolates?
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Offline MK1G4V

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Re: Someone else has collected my Parcel!
« Reply #27 on: October 20, 2014, 06:43:11 PM »
Fair play dave! :)
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Offline xxpitt

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Re: Someone else has collected my Parcel!
« Reply #28 on: October 20, 2014, 06:44:26 PM »
so what should i do? carry on with the claim see if i can get some extra spares, or fess up?
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Offline MrBen

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Re: Someone else has collected my Parcel!
« Reply #29 on: October 20, 2014, 06:45:28 PM »
I couldnt condone such a thing ... on a public forum
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______________________________________________________________________
Funjet (353kph) -- QAV400 (3Axis Gimbal) -- Zephyr 3 (Inbuild)-- Wipeout -- Spanky x3


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